Privacy Policy

1. Introduction

Social Care Contracts Demo ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social care contract management system.

By using our service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Account Information: Name, email address, organisation details
• Contract Data: Contract details, rates, procurement information, and related documentation
• Person Data: Information about individuals linked to contracts (as required for contract management)
• Organisation Data: Organisation name, domain, and user management information

2.2 Automatically Collected Information

When you use our service, we may automatically collect:

• Session information and login timestamps
• Browser type and version
• IP address (for security and system administration)
• Pages visited and actions taken within the system

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and manage contracts and related data
• Authenticate users and manage access control
• Send important service-related communications
• Ensure system security and prevent fraud
• Comply with legal obligations
• Respond to your inquiries and support requests

4. Data Storage and Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes:

• Encrypted password storage using industry-standard hashing
• Secure session management
• Role-based access control to ensure data isolation between organisations
• Regular security updates and monitoring
• Secure database connections

Your data is stored on secure servers and is only accessible to authorised personnel who require access to provide our services.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Within Your Organisation: Data is accessible to authorised users within your organisation based on role permissions
• Service Providers: We may share information with trusted service providers who assist in operating our system (e.g., hosting providers), subject to confidentiality agreements
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Protection of Rights: We may share information to protect our rights, privacy, safety, or property, or that of our users

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you request account deletion, we will delete or anonymise your personal information, except where we are required to retain it for legal or regulatory purposes.

7. Your Rights

Under UK data protection law, you have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Objection: Object to processing of your personal information in certain circumstances
• Data Portability: Request transfer of your data to another service provider
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided in Section 9.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to maintain your session and improve your experience. For detailed information about our use of cookies, please see our Cookie Policy.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: socialcarecontracts@outlook.com
Subject: Privacy Policy Inquiry

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.